This privacy policy explains how gravinexis Ltd ("we", "us", "our") collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and ensuring transparency about our data practices.
gravinexis Ltd is the data controller responsible for your personal information. We are registered in Malta with company registration number C69258 and our registered office is located at Triq Dun Karm 29, Sliema SLM 9678, Malta.
We collect various types of personal data when you interact with our website and services. The data we collect includes information you provide directly to us through contact forms, service enquiries, and communications, as well as information collected automatically through your use of our website.
We use your personal data for various legitimate business purposes related to providing our education marketing analytics services. How we use your information depends on the services you use and your interactions with us, but generally includes the following purposes:
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner or by visiting our cookie policy for detailed information.
We do not sell your personal data to third parties. We may share your information in the following limited circumstances:
As we operate within the European Union and serve clients across Europe, your data is primarily processed within the EU/EEA. If we need to transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the European Commission.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Our data retention periods are based on the nature of the information and the purposes for which it is processed.
Under GDPR and UK data protection laws, you have several rights regarding your personal data:
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within one month, though this may be extended in complex cases.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training on data protection principles.
Our services are designed for educational institutions and professional users. We do not knowingly collect personal data from children under 16 years of age. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.
If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us:
You have the right to lodge a complaint with the Malta Information and Data Protection Commissioner if you believe we have not handled your personal data in accordance with data protection laws. You can contact them at idpc.org.mt.
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
For any questions about this privacy policy, data protection matters, or to exercise your rights, please contact us at privacy@gravinexis.pro or call +356 23740298. Our privacy team is available during business hours Monday through Friday, 10:00 to 19:00 CET.